What is Unified Communications?
Unified Communications (UC) refers to a phone system that integrates and enables various communication methods within the business. By unifying phone calls, video conferencing, SMS, email, Live Chat and more. Users can share and access data all from one centralized location, collaborate in real-time and hold audio and video conferences with multiple people. No matter how big or small your company is, the right Unified Communications solution can take your business to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance the customer experience.
How will our Communicate service benefit you?
See the Status of Your Colleagues
The ability to view the status of other colleagues is a great time saver, avoiding unnecessary call transfers or voicemail tags, and makes managing and working with remote employees easier than ever. Need some quiet time to finish a project? Customize your status and prevent any annoying disturbances.
Deliver Faxes & Voicemail to Inbox
Inbound faxes are converted to PDF and forwarded to users via email, without requiring any fax server software. Likewise, voicemails are converted to sound files and forwarded via email.
Instant Messaging / Text chat
Allow employees to communicate together via text messaging, without the need to rely on third-party internet messaging systems or give out personal phone numbers. 3CX users can send and receive text messages via the 3CX web, Windows, iOS and Android apps from anywhere – a truly unified communications solution!